Why Leading Companies Choose YCloud
Drive Business Growth with the Advanced WhatsApp Platform
Trusted by Leading Brands
Official WhatsApp Premier Partner
Simple, Transparent, and Powerful Full-Stack WhatsApp Platform
AI for WhatsApp
Reasonable Pricing + Free Version Available
The Most Professional Support Team in the Industry
We Prioritize Security and Performance
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Trusted by Leading Brands
YCloud truly embodies a "customer-centric" approach. Whether it's product feature iterations or after-sales support, they respond quickly to our needs and help us continually optimize our operational strategies. YCloud is a trusted long-term partner for us.
In the fast-growing East African market, timely and reliable customer communication is essential. YCloud’s WhatsApp marketing and service platform is powerful and stable, significantly improving the quality and efficiency of our customer interactions.
We handle a high volume of sales conversations on WhatsApp every day, and YCloud offers an incredibly cost-effective solution—industry-low messaging costs, affordable subscription pricing, and an exceptionally user-friendly, modern platform. The intuitive design and powerful features have significantly improved our sales team’s efficiency and the overall user experience.
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Official WhatsApp Premier Partner
YCloud is an officially certified 🏆Premier Level Business Solution Provider (BSP) for WhatsApp, specializing in WhatsApp Business Solutions.
WhatsApp Business API Account
Launch your WhatsApp API account with a branded identity and engage customers at scale.
Get Started
WhatsApp Business APP Account
Retain your existing WhatsApp Business App and connect it to YCloud for seamless sales team management and automation implementation.
Get StartedOfficial Green Tick Verification
Obtain the verified green tick on your WhatsApp.
Continuous Feature Releases
We continuously introduce new WhatsApp features to provide your customers with the best experience.
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Simple, Transparent, and Powerful
Full-Stack WhatsApp Platform
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Not just WhatsApp API, we provide powerful tools to transform your customer interactions.
WhatsApp API & Webhooks
WhatsApp business app coexistence
Broadcast
Whatsapp template
AI template
Contact Management
Automated Marketing Journey
Chatbot flow builder
AI agent
AI translation
AI suggestion
AI summary
Shared Team Inbox
WhatsApp Calling
Advanced assignment
Ads that Click to WhatsApp
Chat widget
QR Code & Chat Link
WhatsApp Shop
WhatsApp Flows
WhatsApp Pay
Shopify integration
Team & Permissions
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AI for WhatsApp
Utilize AI chatbots to handle customer inquiries or filter high-quality leads.
AI Agent & AI Sales Assistant
Always available, multilingual (45 languages), automatically identifying and tagging high-intent customers.
AI Intent Recognition
Achieving over 95% accuracy in intent recognition (e.g., "Order Inquiry", "Complaint", "Refund Request") and accurately routing to the appropriate customer service agent or bot process.
Chat Quality Scoring and Summaries
Automatically tag conversations (e.g., Satisfied/Unresolved) and generate summaries for customer service, enhancing quality control and training efficiency.
AI Response Augmentation (RAG)
Integrate with your corporate knowledge base (documents, FAQs, CRM data), resolving 56% of inquiries directly with AI, allowing human agents to focus on complex issues.
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Reasonable Pricing + Free Version Available
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From startups to large enterprises, YCloud has a solution that fits your needs.
Zero markup on WhatsApp official message fees.
Transparent platform pricing
subscription-based, offering a free version.
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The Most Professional Support Team in the Industry
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Professional support goes beyond just customer service. YCloud boasts the most experienced team in WhatsApp API engineering.
Why You Need Professional Support?
Issues with account creation for WhatsApp API.
Encountering error codes without understanding the official documentation.
Uncertainty about how industry leaders effectively utilize WhatsApp.
Services We Offer:
WhatsApp Official Integration Guidance
Assist in completing Meta Business Account setup, WABA audits, and number binding.
Integration Development Support
Provide API call examples, common error troubleshooting, and Webhook configuration guidance.
Localized Operational Recommendations
Tailored to specific target markets, offering industry best practices.
1-on-1 Exclusive Support Group
Continuous follow-up before and after client onboarding, with urgent issues responded to within 2 hours.
*Advanced support services require a subscription to Pro or a higher version
"Many clients underestimate the need for support—until they experience the difference we make."
— YCloud Customer Success Manager, Peter
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We Prioritize Security and Performance
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We are not only fast but also reliable and trustworthy.
ISO 27001 Certified
Multi-location disaster recovery deployment
SLA exceeding 99.99%
Over 10,000 messages processed per second
Unlock your next stage of growth with YCloud
Market, Sell & Support with YCloud Chatbot & CRM platform!
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